HaUI ready to welcome distinguished guests and scientific researchers to ICRMAT 2021

International Conference on Research in Management and Technovation (ICRMAT 2021) will be hosted at Hanoi University of Industry on December 10-11, 2021. The Faculty of Business Administration and the Faculty of Accounting and Auditing, HaUI are assigned to chair the conference.
Due to the complication of the COVID-19 pandemic, the ICRMAT 21 was organized both in online and offline forms. The conference attracted 96 scientific reports from different universities and research institutes throughout the country and all over the world such as Poland, China, India, the Philippines, Malaysia and Vietnam.
54 reports were selected to be presented at the conference which will be divided into 6 sessions. Accepted research papers will be published in full version in the Annals of Computer Science and Information Systems, Poland (ISSN: 2300-5963). In particular, high-quality articles will be selected for publication in La Revista Ingeniería Solidaria (ISSN: 1900-3102/ eISSN: 2357-6014) under the ISI journal list.
This is a great opportunity to promote the image of the country and people of Vietnam in general and the image of Hanoi University of Industry in particular to international friends.

PROGRAM AT A GLANCE

Time	Room 1	Room 2	Room 3
Friday, 10^th December 2021
8:00-8:30	Registration Room 1 - Floor 4 – A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021
8:30-9:00	Opening Ceremony Room 1 - Floor 4 – A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021
9:00-9:05	Transfer of rights to organize ICRMAT Conference 2022 Room 1 - Floor 4 – A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021
9:05-9:25	Keynote Speech 1: Dr. Monika Eisenbardt Department of Business Informatics and International Accounting University of Economics, Poland
9:25- 9:45	Keynote Speech 2: Dr. Trung Thanh Le - Asso. Prof Graduate School, National Economics University, Vietnam
9:45-10:05	Keynote Speech 3: Mr. Sharath Martin ACCA’s Regional Consultant
10:05-10:20	Coffee break
10:20-12:00	Session 1 Room 1 - Floor 4 - A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021	Session 2 Room 1 - Floor 6 - A1 building – Hanoi University of Industry Zoom ID: 943 5068 3535 Password: 247763	Session 3 Room 1 - Floor 12 - A1 building – Hanoi University of Industry Zoom ID: 997 3468 9605 Password: 259866
12:00-13:30	Lunch break
13:30-13:50	Keynote Speech 4: Dr. Le Thai Phong Faculty of Business Administration, Foreign Trade University, Hanoi, Vietnam
13:50-14:10	Keynote Speech 4: Dr. Shivani Agarwal KIET School of Management, India
14:10-14:35	Keynote Speech 6: Dr. Anurika Vaish - Asso. Prof Department of Management Studies, Indian Institute of Information Technology – Allahabad, Prayagraj, India
14:35-14:50	Coffee break
14:50-16:30	Session 4 Room 1 - Floor 4 - A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021	Session 5 Room 1 - Floor 6 - A1 building – Hanoi University of Industry Zoom ID: 943 5068 3535 Password: 247763	Session 6 Room 1 - Floor 12 - A1 building – Hanoi University of Industry Zoom ID: 997 3468 9605 Password: 259866
16:30-16:40	Thank you to the scientists who moderated the session
Saturday, 11^th December 2021
8h30-10h00	Postal 1 Room 1 - Floor 4 - A1 building – Hanoi University of Industry Zoom ID: 513 564 6862 Password: 122021	Postal 2 Room 1 - Floor 6 - A1 building – Hanoi University of Industry Zoom ID: 943 5068 3535 Password: 247763
10:00	Closing the conference

Keynote Speeches (code keynote)
Session chair: Asso. Prof. Dr. Trung Thanh Le, National Economics University, Vietnam

No	Code	Time	Authors	Paper title
1	keynote01	9:05-9:25	Dr. Monika Eisenbardt	Issues worth considering in consumer knowledge management
2	keynote02	9:25- 9:45	Dr. Trung Thanh Le -Asso. Prof	Capacity and performance of the intermediaries in Vietnam's science and technology market
3	keynote03	9:45-10:05	Mr. Sharath Martin	The evolving role of CFOs in Decisive Decade for Climate Action

Human resource management, Production management, Marketing (Session 1)
Session chair: Asso. Prof. Dr. Trung Thanh Le
Room 1 - Floor 4 – A1 building – Hanoi University of Industry
Zoom ID: 513 564 6862 Password: 122021

No	Code	Time	Authors	Paper title
1	89	10:20 – 10:40	Quang Van Ngo, Trinh Ngoc Luan, Chung Xuan – Thi Nguyen	Fostering employee loyalty: role of empowerment leadership, trust, commitment and satisfaction
2	10	10:40-11:00	Puja Roshani	A study on factors affecting males of buying cosmetic products in Ghaziabad
3	15	11:00 – 11:20	Sarika Malhota and Shivani Agarwal	Role of Leadership and Human Resource Development in the time of crisis management
4	62	11:20 - 11:40	Phuong Anh Nguyen Thi, Huy Thong Vu and Manh Cuong Nguyen	Factors at point of sale affecting impulse buying of ready-made clothes: Study of young female groups in Hanoi and Ho Chi Minh
5	12	11:40-12:00	Richa Sharma	The good, the bad, the ugly & the futile: the memory & their impact on human beings

Accounting (Session 2)
Session chair: Assoc. Prof. Dr Nguyen Thi Hong Nga and Dr. Vu Thi Thanh Binh
Room 2 - Floor 6 – A1 building – Hanoi University of Industry
Zoom ID: 943 5068 3535 Password: 247763

No	Code	Time	Authors	Paper title
1	30	10:20 – 10:40	Dang Ngoc Hung and Vu Thi Thanh Binh	Data mining for bankruptcy prediction: An experiment in Vietnam
2	79	10:40-11:00	Huynh Xuan Hiep, Nguyen Dong Phuong, Nguyen Chi Cong, Hoang Dinh Dung	Factors affecting the organization of accounting work in manufacturing enterprises located in vsip1 industrial park in Binh Duong province
3	34	11:00 – 11:20	Do Duc Tai, Nguyen Thi Xuan Hong and Tran Manh Dung	Operating cash flow in commercial firms listed on the Hochiminh stock exchange
4	31	11:20 - 11:40	Van Vu Thi Thuy, Hung Dang Ngoc and Thuy Do Thi Thu	The impact of corporate governance on the earnings quality of enterprises listed on the stock market in Vietnam
5	58	11:40-12:00	Le Thi Ngoc Mai, Nguyen Thị Dieu	Completing accounting to develop cooperative economic in Vietnam in the digital economic era

Business administration and economics in the context of Covid-19 (Session 3)
Session chair: Ms. Kumud Sharma
Room 3 - Floor 12 – A1 building – Hanoi University of Industry
Zoom ID: 997 3468 9605 Password: 259866

No	Code	Time	Authors	Paper title
1	59	10:20 – 10:40	Anh H. Le and Trang M. Nguyen	The influence of work-from-home on job performance during the COVID-19 pandemic: empirical evidence in Hanoi, Vietnam
2	47	10:40-11:00	Shikha Garg	An Investigation into Movement of Advertising Expenditure Of India In The Backdrop Of Covid-19
3	23	11:00 – 11:20	Nguyen Trong Hien Ton	Optimizing Search Results Using Taguchi Design of Experiments: Case Study of the Distribution of COVID-19 Names in Vietnam
4	56	11:20 - 11:40	Anh Phuong Tran and Duc Thuy Le	Preserving human resources of Vietnamese enterprise in covid-19 pandemic
5	21	11:40-12:00	Ngoc Minh Do, Dung Thi Nguyen and Tuan The Tran	The impact of COVID-19 pandemic on logistics firms in Vietnam

Keynote Talks (code keynote)
Session chair: Dr. Le Thai Phong, Foreign Trade University, Hanoi, Vietnam

No	Code	Time	Authors	Paper title
1	keynote04	13:30-13:45	Dr. Le Thai Phong	The impacts of celebrity endorsement on university students’ purchase intention in Hanoi during the covid-19 period: a study in Vietnamese FMCG industry
2	keynote05	13:50-14:10	Dr. Shivani Agarwal	The relationship between SWB and Social Engagement: A role FOMO
3	keynote06	14:10-14:35	Dr. Anurika Vaish - Asso. Prof	Framework for Sustainable teaching pedagogy to combat challenges in the e-learning environment

Business administration, economics, tourism - hotel (Session 4)
Session chair: Dr. Le Thai Phong
Room 2 - Floor 6 – A1 building – Hanoi University of Industry
Zoom ID: 513 564 6862 Password: 122021

No	Code	Time	Authors	Paper title
1	5	14:50-15:10	Dr. Bhavani Shree A and Umamaheswararao Gobbilla	A Study on Examining the Divers of Customer Satisfaction in the Hospitality Industry: Using Kano Model
2	93	15:50-16:10	Do Thanh Tu, Duong Thi Thu Huyen	Management of Human Resources in Education
3	37	15:30-15:50	Hong Liem Pham, Nguyen Xuan Lan	Creating Innovation in Hospitality Industry: The Role of Brand Supporting Behaviour
4	50	15:10-15:30	Do Hai Hung and Nguyen Manh Cuong	The role of management capacity for the sustainable development of small and medium enterprises in Vietnam
5	24	16:10-16:30	Kim Thoa Bui Thi	Occupational safety and health in garment enterprises in vietnam - the corporate social responsibility to employees

Finance - Banking (Session 5)
Session chair: Assoc. Prof. Dr. Dang Ngoc Hung and Assoc. Prof. Dr. Tran Manh Dung
Room 2 - Floor 6 – A1 building – Hanoi University of Industry
Zoom ID: 943 5068 3535 Password: 247763

No	Code	Time	Authors	Paper title
1	32	14:50-15:10	Loan Lai Thi Thanh, Van Vu Thi Thuy and Ha Hoang Thi Viet	Determinants of banking liquidity in Vietnamese commercial banks
2	72	15:10-15:30	Nguyen Thi Nhung	The interactions between exchange rate and stock market index in vietnam: an application of vecm model
3	61	15:30-15:50	Thi Thu Loan Bui and Phuong Anh Ngoc Nguyen	Studying the mediating role of financial leverage in the relationship between entrepreneurship orientation and the performance of SMEs
4	91	15:50-16:10	Tran Tat Thanh, Nguyen Van Dinh, Nguyen Thi Hai Yen	Determinants of Dividend Smoothing: Empiracil evidence from listed firms on Vietnamese stock exchanges
5	87	16:10-16:30	Nguyen Phuong Anh	Assessment of the financial safety of securities companies in Vietnam

Science and Technology (Session 6)
Session chair: Dr. Shivani Agarwal
Room 3 - Floor 12 – A1 building – Hanoi University of Industry
Zoom ID: 997 3468 9605 Password: 259866

No	Code	Time	Authors	Paper title
1	66	14:50-15:10	Annie Singla and Rajat Agrawal	Comparing the effectiveness of Convolutional Neural Network and Long Short-Term Memory Network for Disaster Based Social Media Messages - Using Thunderstorm and Cyclone as Case Studies
2	51	15:10-15:30	Vu Dinh Khoa and Nguyễn Thị Mai Anh	Investigating the impact of social capital on supply chain resilience and supply chain performance
3	33	15:30-15:50	Anh Vu and Ha Hoang	Impact of training quality on expected training service prices of learners at Vietnamese public universities
4	17	15:50-16:10	Bui Thi Hoang Truyen; Nguyen Phu Phuong Trang	Leadership Styles and Talent Retention From Higher Education Institutions In Viet Nam: Conceptual Framework Paper
5	54	16:10-16:30	Nga Nguyen Thi Hong, Khoa Vu Dinh and Thanh Nguyen Dac	Intention of Vietnamese Enterprises’s digital transformation

Postal 1
Session chair: Dr Nguyen Thi Dieu Linh
Room 1 - Floor 4 – A1 building – Hanoi University of Industry
Zoom ID: 513 564 6862 Password: 122021

No	Code	Time	Authors	Paper title
1	9	8:30-8:40	Nguyen Thi Hong	Overview of social media marketing and Starbucks’ social media marketing strategy
2	16	8:40-8:50	Vũ Cảnh Lâm	Training high quality human resources in science engineering and technology in the revolution industrial for the fourth
3	20	8:50-9:00	Thi Hien Le	Developing high quality human resources of high-tech agricultural enterprises in vietnam
4	39	9:00-9:10	Hoàng Thị Hương and Nguyễn Thị Mai Anh	Research on the factors affecting the successful implementation of Lean production model in industrial production enterprises in Vietnam
5	52	9:10-9:20	Quang Ngo Van, Thang Tran Quang and Thuong Luu Cong	Corporate social responsibility and employee loyalty: Role of pride and commitment
6	82	9:20-9:30	Bui Thi Phuong Hoa, Quang Van Ngo	Influence of Critical and Economic Motivations on the Intention to Buy Second Hand Clothes of Vietnamese Consumers
7	80	9:30-9:40	Huynh Xuan Hiep, Nguyen Dong Phuong, Nguyen Chi Cong, Dinh Thanh Cung	Factors affecting the quality of accounting information in commercial enterprises in Ho Chi Minh City
8	83	9:40-9:50	Huyen Pham Thu, Nga Nguyen Thi Hong, Nhung Dao Thi, Hong Nguyen Thi Xuan, Nga Nguyen Thi, Dung Nguyen Thi Kim	The impacts of corporate governance on information quality on financial statements
9	90	9:50-10:00	Anh Thi Lan Nguyen, Linh Van Nguyen and Hang Thanh Truong, Thuy Thi Bui	Analysis of some factors affecting business performance from non-financial aspects at enterprises in Nam Dinh province
10	48	10:00-10:10	Viet Tuan Huy Nguyen, Thi Thu Hien Nguyen, Thi Thanh Hoai To and Thi Tuyet Nguyen	The impact level of covid-19 on university students’ mental health in ha noi, vietnam
11	57	10:10-10:20	Thu Hien Nguyen, Thi Thuy Nguyen, Huyen Trang Vu and Thanh Cong Ha	Application Of Technology In Management And Operation Of Agricultural Products Supply Chain In Vietnam During The Covid-19 Pandemic

Postal 2
Session chair: Nguyen Thi Hong Nga
Room 2 - Floor 6 – A1 building – Hanoi University of Industry
Zoom ID: 943 5068 3535 Password: 247763

No	Code	Time	Authors	Paper title
1	44	8:30-8:40	Thu Huyền Trần Thị	Effect of memorable tourism experiences on intention to revisit community-based tourism destination of domestic tourists in Vietnam
2	53	8:40-8:50	Thanh Cong Ha and Quy Thuan Bui	Impact of the Vietnam – EAEU FTA on the trade between Vietnam and Eurasian Economic Union
3	41	8:50-9:00	Thi Nguyet Dung Nguyen, Thanh Cong Ha, Manh Cuong Nguyen and Thi Thu Loan Bui	Impact of Financial Risk on Business Efficiency Listed on The Stock Market in Vietnam
4	55	9:00-9:10	Nguyen Thi Dieu Hien and Nguyen Mai Huong	The factors influencing bank credit capital accessibility of enterprises in hanoi in the context of the covid pandemic
5	65	9:10-9:20	Loan Bui Thi Thu, Thang Nguyen Xuan and Hieu Ta Quang	The determinants of the business performance of commercial banks: A case study of Vietnam
6	40	9:20-9:30	Anh Nguyen Phuong, Loan Nguyen T. Thanh and Nga Nguyen T. Hong.	Using Google translate in teaching and learning activities for English – medium – instruction (EMI) subjects
7	51	9:30-9:40	Vu Dinh Khoa and Nguyễn Thị Mai Anh	Investigating the impact of social capital on supply chain resilience and supply chain performance
8	84	9:40-9:50	Phuong Thao Vu	Analysing the behavior of students and lecturers in using social networks for academic and educational purposes
9	8	9:50-10:00	Thuy Nguyen Thi Thu, Bich-Loan Nguyen and Trung Nguyen Chi	Framework of Using Machine Leaning Techniques in Human Resource Management in Vietnamese Companies
10	59	10:00-10:10	Anh H. Le and Trang M. Nguyen	The influence of work-from-home on job performance during covid-19 pandemic: empirical evidence in hanoi, vietnam
11	96	10:10-10:20	Nguyen Thi Minh Tu and Tran Van Hoang	The technological capacity of manufacturing enterprises in the North Central: Current Status, Issues and Policy Implication
12	88	10:20-10:30	Tran Thi Lan Anh	impacts of diversification on the operational efficiency of Vietnam commercial bank